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Licensed Building Practitioner

All testimonials have been provided courtesy of our customers, at the same time maintaining their anonymity. Should you wish to have verbal testimonials, these are also available on request.

 


Your name: Dave Garvey

1. Our responsiveness to your enquiry? Delighted

2. Turning up for the job on time? Delighted

3. Our service and professionalism? Delighted

4. The standard of our workmanship? Delighted

5. Completing the job when we said we would? Delighted

 What general comments would you make about your dealings with us? To be fair I hadn't expected a quick response as I know there is a lot happening in the building industry. So to have a response within a couple of days, the job scheduled and completed within a week or so far exceeded my expectations.

 Would you use our services again? Yes

What type of work was completed? Replacing broken weather boards.

 April 2018


 

Your name:Trevor Roberts

1. Our responsiveness to your enquiry? Delighted

2. Turning up for the job on time? Delighted

3. Our service and professionalism? Delighted

4. The standard of our workmanship? Delighted

5. Completing the job when we said we would? Delighted

What general comments would you make about your dealings with us? A first rate and professional job. The staff engaged were a pleasure to have in our home.

 Would you use our services again? Yes

What type of work was completed? General maintenance work

Jan 2018


 

Your name: Jen Scoular

1. Our responsiveness to your enquiry? Delighted 

2. Turning up for the job on time? Delighted

3. Our service and professionalism? Delighted

4. The standard of our workmanship? Satisfied

5. Completing the job when we said we would? Satisfied

What general comments would you make about your dealings with us? Sandra is terrific. Very patient when I make changes.

Would you use our services again? Yes

What type of work was completed? Roofing, building, planning, repairs and maintenance

Jan 2018


 

1. Our responsiveness to your enquiry? Satisfied

2. Turning up for the job on time? Delighted

 3. Our service and professionalism? Delighted

 4. The standard of our workmanship? Delighted

 5. Completing the job when we said we would? Delighted

 What general comments would you make about your dealings with us? Very happy with the service provided.

 Would you use our services again? Yes

 What type of work was completed? Replacement of some soffits

David Brinsley - 8/11/2017

 

 
1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted

What general comments would you make about your dealings with FIX IT?

Most impressed with all aspects of the work and the way staff handled any questions. At all times we were kept informed of what was involved and treated with respect.

Would you use FIX IT again? Yes
 
What type of work was completed?

Replacement of approx 5 sq meters of water damaged flooring.

Bill G - Mon 31/07/2017 12:09 p.m.

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Satisified
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted

What general comments would you make about your dealings with FIX IT?

Builders were great. Flexible, checked in with me and made suggestions about the work. Respectful and easy to understand. Sandra great in the office.

Would you use FIX IT again? Yes
 
What type of work was completed?

Remove and replace ceilings.

Rebecca M - Wed 21/06/2017 5:02 p.m.

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted

What general comments would you make about your dealings with FIX IT?

Great job under difficult circumstances and terrain.

Would you use FIX IT again? Yes
 
What type of work was completed?

Retaining fence on steep hill behind the house.

Carolina G - Wednesday, 21 June 2017 3:49 p.m.

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted

What general comments would you make about your dealings with FIX IT?

Great service and job, as always! Thank you.

Would you use FIX IT again? Yes
 
What type of work was completed?

Fencing on my back hill.

Carolina G - Mon 5/06/2017 11:10 a.m.

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted

What general comments would you make about your dealings with FIX IT?
Really good and professional people to deal with.  Service and standard of work could not be faulted.  Very well-structured and comprehensive business and customer service systems.
 
Would you use FIX IT again? Yes
 
What type of work was completed?
Repair of laundry floor and ancillary work.
 
Colin R - Thu 22/12/2016 9:48 a.m.

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted

What general comments would you make about your dealings with FIX IT?
Monty was excellent, kept me informed at every stage. Multi-talented doing all the work required from carpentry, gib stopping and tiling. Would definitely have him back.
 
Would you use FIX IT again? Yes
 
What type of work was completed?
Replaced rotten floor boards in Lounge and bathroom, with new shower, toilet and tiles in bathroom.
 
Cynthia L - Wed 21/12/2016 4:37 p.m.

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted

What general comments would you make about your dealings with FIX IT?
Always a pleasure to deal with Fix It Kapiti.
 
Would you use FIX IT again? Yes
 
What type of work was completed?
Maintenance work, shop fitting.
 
Lisa M - Tue 4/10/2016 11:09 a.m.

Thank you very much for your help. You guys did an excellent job. Give my regards to Rudy and Monty.

Cheers,
Oliver & Jaja

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted

What general comments would you make about your dealings with FIX IT?
Excellent response to our call.  Monty did an excellent job.  Explained that the door will still stick slightly until weather allows it to dry out.  Requires firm close until new seal wears in.
 
Would you use FIX IT again? Yes
 
What type of work was completed?
Fix front door that was sticking and the seal was coming away
 
Wotton, A & C - Wed 27/07/2016 4:14 p.m.

1. Our responsiveness to your enquiry?  Delighted
2. Turning up for the job on time?  Delighted
3. Our service and professionalism?  Delighted
4. The standard of our workmanship?  Delighted
5. Completing the job when we said we would?  Delighted
 
What general comments would you make about your dealings with us?
I was really impressed. The service on the phone, the speed of being able to get the job booked and the workmanship was fantastic. Monty, the builder, was excellent and very approachable and helpful - I am no builder and he explained the situation very well so that I could understand it!

Would you use our services again?
Yes

What type of work was completed?
Repairs/maintenance to top-plate

Ricky Bartlett - Wed 13/07/2016 12:04 p.m.

1. Our responsiveness to your enquiry?  Delighted
2. Turning up for the job on time?  Delighted
3. Our service and professionalism?  Delighted
4. The standard of our workmanship?  Delighted
5. Completing the job when we said we would?  Satisfied
 
What general comments would you make about your dealings with us?
Easy to deal with, professional, pleasant people, without exception!

Would you use our services again?
Yes

What type of work was completed?
Repair of damaged wall inside and out, repair of damaged mortar, repair of retaining wall.

Denise R - Sat 25/06/2016 11:11 a.m.

1. Our responsiveness to your enquiry?  Delighted
2. Turning up for the job on time?  Satisfied
3. Our service and professionalism?  Delighted
4. The standard of our workmanship?  Satisfied
5. Completing the job when we said we would?  Delighted
 
Would you use our services again?
Yes

What type of work was completed?
Garage Office

Jacqueline P - Thu 5/05/2016 12:23 p.m.

1. Our responsiveness to your enquiry?  Delighted
2. Turning up for the job on time?  Delighted
3. Our service and professionalism?  Delighted
4. The standard of our workmanship?  Delighted
5. Completing the job when we said we would?  Delighted

What general comments would you make about your dealings with us?
Very professional and also very friendly.
 
Anne C - Fri 22/04/2016 10:17 a.m.
 

1. Our responsiveness to your enquiry?  Delighted
2. Turning up for the job on time?  Delighted
3. Our service and professionalism?  Delighted
4. The standard of our workmanship?  Delighted
5. Completing the job when we said we would?  Satisfied

What general comments would you make about your dealings with us?
I have found your service very good. You were very professional reliable and the workmanship was done to a high stand and tidy work practice.
 
Would you use our services again?
Yes

What type of work was completed?
Wall papering

Kathy L - Thu 27/08/2015 1:49 p.m.

1. Our responsiveness to your enquiry?  Delighted
2. Turning up for the job on time?  Delighted
3. Our service and professionalism?  Delighted
4. The standard of our workmanship?  Delighted
5. Completing the job when we said we would?  Satisfied

What general comments would you make about your dealings with us?
This was an excellent experience for us. You turned up when you said you would and delays to the job were not your fault and well explained to us.
 
Would you use our services again?
Yes

What type of work was completed?
A mixture of replacing weatherboards, waterproofing stucco and building a grip tread platform for a heat pump compressor

Dave L - Thu 21/05/2015 11:59 a.m.
 
I've also filled in your questionnaire re performance. Could you please pass on to Rudy and your staff that this was an excellent experience for us. We have had some very good tradespeople work on our place and I would rank your team amongst the best. I think what was really good was the fact that you turned up when you said you would. This is brilliant and provides a lot of confidence. Also when the job was delayed through no fault of yours you explained exactly what was going on ...this gives a customer huge confidence. We will certainly use your services again.
Thanks

Regards
Dave - email 21 May 2015
 

1. Our responsiveness to your enquiry?  Delighted
2. Turning up for the job on time?  Delighted
3. Our service and professionalism?  Delighted
4. The standard of our workmanship?  Delighted
5. Completing the job when we said we would?  Satisfied

What general comments would you make about your dealings with us?
Good job done - dealt with unforseen problems efficiently and within reasonable budget.
 
Would you use our services again?
Yes

What type of work was completed?
House renovations and replacement of garage (built - not a kit set).

Chris S - Mon 18/05/2015 1:33 p.m.
 

1. Our responsiveness to your enquiry?  Delighted
2. Turning up for the job on time?  Delighted
3. Our service and professionalism?  Delighted
4. The standard of our workmanship?  Delighted
5. Completing the job when we said we would?  Delighted

What general comments would you make about your dealings with us?
Rudy, Tricia and the team constantly went out of their way to ensure that the quality of the work and the level of the communication were as good as it comes.
 
Would you use our services again?
Yes

What type of work was completed?
Removal of walls, installation of steel portal frame and beam, replacement of window with garage door.

Andrew K - Mon 18/05/2015 2:29 p.m.
 

1. Our responsiveness to your enquiry?  Delighted
2. Turning up for the job on time?  Satisfied
3. Our service and professionalism?  Delighted
4. The standard of our workmanship?  Satisfied
5. Completing the job when we said we would?  Satisfied

What general comments would you make about your dealings with us?
Prompt and courteous service
 
Would you use our services again?
Yes

What type of work was completed?
Insurance claim repairs to Front fence ( vehicle verses fence)

Stuart M - Tue 12/05/2015 12:38 p.m.

1. Our responsiveness to your enquiry?  Satisfied
2. Turning up for the job on time?  Satisfied
3. Our service and professionalism?  Satisfied
4. The standard of our workmanship?  Satisfied
5. Completing the job when we said we would?  Satisfied

What general comments would you make about your dealings with us?
Always happy to work with Aztec/Fix it, very professional which is what our clients like.
 
Would you use our services again?
Yes

What type of work was completed?
Maintenance work

Gulf Projects Ltd - Tue 14/04/2015 11:59 a.m.


1. Our responsiveness to your enquiry?  Satisfied
2. Turning up for the job on time?  Satisfied
3. Our service and professionalism?  Delighted
4. The standard of our workmanship?  Delighted
5. Completing the job when we said we would?  Satisfied

Would you use our services again?
Yes

What type of work was completed?
Boards to base of external cladding

Kapiti Storage & Workshops Ltd - Sat 7/03/2015 10:23 a.m.


1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Satisfied
5. Completing the job when we said we would? Delighted

What general comments would you make about your dealings with FIX IT?
No problems thanks

Would you use FIX IT again?
Yes

What type of work was completed?
Repair broken handrail and repaint wall.
 
Carolina G - Thu 19/02/2015 1:30 p.m.

1. Our responsiveness to your enquiry? Satisfied
2. Turning up for the job on time? Satisfied
3. Our service and professionalism? Satisfied
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Satisfied

What general comments would you make about your dealings with FIX IT?
Found the entire team (from office to workers) easy to deal with and very responsive.  All obviously experienced in their own areas.  Very helpful in going through options of how to end up with best result.  All works completed to a high standard and look great.  We are very happy with the end results.

Would you use FIX IT again?
Yes

What type of work was completed?
Misc general works (install handrails, install letterbox, erect fence panels); weatherboard and window frame repairs; demolish and build a single garage
 
Catherine V - Tue 2/12/2014 1:19 p.m.

1. Our responsiveness to your enquiry?  Satisfied
2. Turning up for the job on time?  Satisfied
3. Our service and professionalism?  Delighted
4. The standard of our workmanship?  Delighted
5. Completing the job when we said we would?  Delighted

What general comments would you make about your dealings with FIX IT?
We are very happy with the service you provide.

Would you use FIX IT again?
Yes

What type of work was completed?
sealing repair 
 
Irina K - Thu 18/09/2014 10:35 a.m

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Satisfied

What general comments would you make about your dealings with FIX IT?
All round great service; prompt, efficient, and a friendly team.

Would you use FIX IT again?
Yes

What type of work was completed?
Renovations to house interior.
 
Lin J - 15 July 2014

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted

What general comments would you make about your dealings with FIX IT?
Excellent work, very professional and timely response.

Would you use FIX IT again?
Yes

What type of work was completed?
Garden landscaping and bathroom renovations.
 
Carolina Gartner - 8 May 2014

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted

What general comments would you make about your dealings with FIX IT?
The workman (Finton) was extremely professional and proficient in his work and did a lovely job and I am extremely happy with the outcome.

Would you use FIX IT again?
Yes

What type of work was completed?
Replacement of door frame and skirting boards and subsequent painting.

Gail Fairbrother - 15 April 2014

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Satisfied
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted

What type of work was completed?
Repairs to existing (dodgy) 20 year old sunroom/garage add-on and lifting it to code.

Excellent, timely, communicative and professional at all times.

Jonathan Harker - 11 April 2014

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Satisfied
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted
Friendly, courteous, knowledgeable  and  professional
Joe Tousoon - 8 April 2014

Great service. I was able to leave the organization of all the different trades to Rudy and all trades did a great job. I'm delighted with the result.
Christine G - 24 March 2014
 

Overall I am very pleased with the responsiveness, professionalism, and friendly attitude of all those we dealt with. Any clean up required was done by the person performing the work.
Dave G - 12 March 2014
 

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted
 
Really impressed with everything from the initial contact to the finished work - wouldn't hesitate in using again
 
Peter A - 5 March 2014
 

Each day the house was left in a very tidy condition. It took time to get the initial assessment done but this was a factor of Christmas and a months leave
Tom S - 27 February 2014
 

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted
 
More than happy to deal with Rudy again. Very friendly, professional and I can just recommend him. Prompt, on time and gets the job done to a very high standard.
 
Sibyelle S - 20 February 2014
 

Great service, excellent to deal with and are able to handle issues when materials don't turn up on time.
IanG - Jan2014
 

 
Good experience. Will use again. Repairs to water damage in wall
Quote for further work - will engage in New Year.
Kaye B - Dec 2013
 
 

Retaining wall for new pool - I hope Rudi €™s son and his work colleagues are happy with the job they have completed. From a customer point of view the retaining wall looks fantastic and so does the concreting.
The boys were a pleasure to work with, easy going and left our property clean and tidy. I also felt comfortable leaving our precious dog outside with them while we were all at work.
Robyn M - Nov 2013
 

Joel and his team from Fix It Building re-built our retaining wall and swimming pool fence after they were damaged in high winds and an earthquake we recently had.
We were happy with the build and very pleased with the way Joel dealt with issues as they arose. Joel was always available to listen and talk through any questions we had and was always positive and helpful. Joel and his team left the area clean and tidy every day and took extra care cleaning up once the job was complete - even spending time re-sowing grass seeds for us.
I would not hesitate to use Joel and his team again in the future for any building jobs and would be happy to recommend them to anyone.
All the best
Sharon Licht - October 2013
 

Hi Rudy
Sorry this has taken so long to send to you, but just wanted to thank you for the job.
We were pleasantly surprised and pleased to see the house looking so sorted when we got there (to the extent of your tradesmen putting back the chairs and curtains as well).
Thank you and please thank them on our behalf. Ceiling looks great.
Regards
Jeanine - March 2013
 
 

Many thanks for the work Fix-It Building Supplies carried out for us in our home last month. We found both the builder Todd and the painter Stacey were a pleasure to have in our home. Both were most particular in their work and
constantly checked that what they were doing was what we actually required.
We have found no minor defects that have required us to call any of your workers back since their final visit. We are delighted with the end result and have had many compliments on the €˜new look €™.
Nelda and Peter Hotop - November 2011