All testimonials have been provided courtesy of our customers, at the same time maintaining their anonymity. Should you wish to have verbal testimonials, these are also available on request.
Your name: Dave Garvey
1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted
What general comments would you make about your dealings with us? To be fair I hadn't expected a quick response as I know there is a lot happening in the building industry. So to have a response within a couple of days, the job scheduled and completed within a week or so far exceeded my expectations.
Would you use our services again? Yes
What type of work was completed? Replacing broken weather boards.
April 2018
Your name:Trevor Roberts
1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted
What general comments would you make about your dealings with us? A first rate and professional job. The staff engaged were a pleasure to have in our home.
Would you use our services again? Yes
What type of work was completed? General maintenance work
Jan 2018
Your name: Jen Scoular
1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Satisfied
5. Completing the job when we said we would? Satisfied
What general comments would you make about your dealings with us? Sandra is terrific. Very patient when I make changes.
Would you use our services again? Yes
What type of work was completed? Roofing, building, planning, repairs and maintenance
Jan 2018
1. Our responsiveness to your enquiry? Satisfied
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted
What general comments would you make about your dealings with us? Very happy with the service provided.
Would you use our services again? Yes
What type of work was completed? Replacement of some soffits
David Brinsley - 8/11/2017
What general comments would you make about your dealings with FIX IT?
Most impressed with all aspects of the work and the way staff handled any questions. At all times we were kept informed of what was involved and treated with respect.
Replacement of approx 5 sq meters of water damaged flooring.
1. Our responsiveness to your enquiry? Delighted
What general comments would you make about your dealings with FIX IT?
Builders were great. Flexible, checked in with me and made suggestions about the work. Respectful and easy to understand. Sandra great in the office.
Remove and replace ceilings.
1. Our responsiveness to your enquiry? Delighted
What general comments would you make about your dealings with FIX IT?
Great job under difficult circumstances and terrain.
Retaining fence on steep hill behind the house.
1. Our responsiveness to your enquiry? Delighted
What general comments would you make about your dealings with FIX IT?
Great service and job, as always! Thank you.
Fencing on my back hill.
1. Our responsiveness to your enquiry? Delighted
What general comments would you make about your dealings with FIX IT?
1. Our responsiveness to your enquiry? Delighted
What general comments would you make about your dealings with FIX IT?
1. Our responsiveness to your enquiry? Delighted
What general comments would you make about your dealings with FIX IT?
Thank you very much for your help. You guys did an excellent job. Give my regards to Rudy and Monty.
Cheers,
Oliver & Jaja
1. Our responsiveness to your enquiry? Delighted
What general comments would you make about your dealings with FIX IT?
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted
I was really impressed. The service on the phone, the speed of being able to get the job booked and the workmanship was fantastic. Monty, the builder, was excellent and very approachable and helpful - I am no builder and he explained the situation very well so that I could understand it!
Would you use our services again?
Yes
What type of work was completed?
Repairs/maintenance to top-plate
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Satisfied
Easy to deal with, professional, pleasant people, without exception!
Would you use our services again?
Yes
What type of work was completed?
Repair of damaged wall inside and out, repair of damaged mortar, repair of retaining wall.
1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Satisfied
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Satisfied
5. Completing the job when we said we would? Delighted
Yes
What type of work was completed?
Garage Office
1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted
Very professional and also very friendly.
1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Satisfied
I have found your service very good. You were very professional reliable and the workmanship was done to a high stand and tidy work practice.
Yes
What type of work was completed?
Wall papering
1. Our responsiveness to your enquiry? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Satisfied
This was an excellent experience for us. You turned up when you said you would and delays to the job were not your fault and well explained to us.
Yes
What type of work was completed?
A mixture of replacing weatherboards, waterproofing stucco and building a grip tread platform for a heat pump compressor
I've also filled in your questionnaire re performance. Could you please pass on to Rudy and your staff that this was an excellent experience for us. We have had some very good tradespeople work on our place and I would rank your team amongst the best. I think what was really good was the fact that you turned up when you said you would. This is brilliant and provides a lot of confidence. Also when the job was delayed through no fault of yours you explained exactly what was going on ...this gives a customer huge confidence. We will certainly use your services again.Thanks
Regards
Dave - email 21 May 2015
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Satisfied
Good job done - dealt with unforseen problems efficiently and within reasonable budget.
Yes
What type of work was completed?
House renovations and replacement of garage (built - not a kit set).
1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted
Rudy, Tricia and the team constantly went out of their way to ensure that the quality of the work and the level of the communication were as good as it comes.
Yes
What type of work was completed?
Removal of walls, installation of steel portal frame and beam, replacement of window with garage door.
1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Satisfied
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Satisfied
5. Completing the job when we said we would? Satisfied
Prompt and courteous service
Yes
What type of work was completed?
Insurance claim repairs to Front fence ( vehicle verses fence)
1. Our responsiveness to your enquiry? Satisfied
2. Turning up for the job on time? Satisfied
3. Our service and professionalism? Satisfied
4. The standard of our workmanship? Satisfied
5. Completing the job when we said we would? Satisfied
Always happy to work with Aztec/Fix it, very professional which is what our clients like.
Yes
What type of work was completed?
Maintenance work
Gulf Projects Ltd - Tue 14/04/2015 11:59 a.m.
1. Our responsiveness to your enquiry? Satisfied
2. Turning up for the job on time? Satisfied
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Satisfied
Would you use our services again?
Yes
What type of work was completed?
Boards to base of external cladding
Kapiti Storage & Workshops Ltd - Sat 7/03/2015 10:23 a.m.
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Satisfied
5. Completing the job when we said we would? Delighted
What general comments would you make about your dealings with FIX IT?
No problems thanks
Would you use FIX IT again?
Yes
What type of work was completed?
Repair broken handrail and repaint wall.
1. Our responsiveness to your enquiry? Satisfied
2. Turning up for the job on time? Satisfied
3. Our service and professionalism? Satisfied
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Satisfied
What general comments would you make about your dealings with FIX IT?
Found the entire team (from office to workers) easy to deal with and very responsive. All obviously experienced in their own areas. Very helpful in going through options of how to end up with best result. All works completed to a high standard and look great. We are very happy with the end results.
Would you use FIX IT again?
Yes
What type of work was completed?
Misc general works (install handrails, install letterbox, erect fence panels); weatherboard and window frame repairs; demolish and build a single garage
2. Turning up for the job on time? Satisfied
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted
What general comments would you make about your dealings with FIX IT?
We are very happy with the service you provide.
Would you use FIX IT again?
Yes
What type of work was completed?
sealing repair
1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Satisfied
What general comments would you make about your dealings with FIX IT?
All round great service; prompt, efficient, and a friendly team.
Would you use FIX IT again?
Yes
What type of work was completed?
Renovations to house interior.
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted
What general comments would you make about your dealings with FIX IT?
Excellent work, very professional and timely response.
Would you use FIX IT again?
Yes
What type of work was completed?
Garden landscaping and bathroom renovations.
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted
What general comments would you make about your dealings with FIX IT?
The workman (Finton) was extremely professional and proficient in his work and did a lovely job and I am extremely happy with the outcome.
Would you use FIX IT again?
Yes
What type of work was completed?
Replacement of door frame and skirting boards and subsequent painting.
Gail Fairbrother - 15 April 2014
2. Turning up for the job on time? Satisfied
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted
What type of work was completed?
Repairs to existing (dodgy) 20 year old sunroom/garage add-on and lifting it to code.
Excellent, timely, communicative and professional at all times.
Jonathan Harker - 11 April 2014
2. Turning up for the job on time? Satisfied
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted
Friendly, courteous, knowledgeable and professional
1. Our responsiveness to your enquiry? Delighted
1. Our responsiveness to your enquiry? Delighted
Retaining wall for new pool - I hope Rudi €™s son and his work colleagues are happy with the job they have completed. From a customer point of view the retaining wall looks fantastic and so does the concreting.